Shipping & Delivery FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
Order cancellations can be processed quickly if your order hasn’t been shipped yet. Just send us a message, and we'll take care of it for you.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak with you too! Reach out to us with any questions, concerns, or feedback. We’ll get back to you within 2 hours if contacted between 9 AM and 5 PM, Monday to Friday EST NY Time. Please note that inquiries sent on Fridays will be responded to by Monday, though we may reply sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States only. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
We ship all orders the same day if placed before 5 PM EST. Delivery typically takes 1–5 business days, depending on your location and the carrier (UPS, USPS, or FedEx). Next-day shipping is available for all domestic orders at an additional cost. International shipping times vary based on the product and destination feel free to contact us for details.